Project managing a new e-commerce website for one of the North East's most historic and innovative manufacturers.

Requirement

It all started with a LinkedIn post in the Yorkshire Mafia, moved onto a short pitch and ended with a brief for a brand new e-commerce website for an iconic North-East manufacturing institution, The Expanded Metal Company (the clue’s in their name).

My Role

In what turned out to be a challenging technical project involving CRM integration and the creation of an online shop, I project managed everything including the launch and subsequent ongoing digital marketing.

Outcome

A fresh, modern website which has become the main shop window allowing the sales team more time to focus on higher value customers. Please do see for yourself: https://www.expandedmetalcompany.co.uk

Client quote

‘Josh proved to be a very capable and professional account manager. No matter the issue or concern he was always readily on hand and available to support. In addition to his professionalism, I found Josh’s naturally warm personality and friendly nature made him approachable and likeable. A pleasure to deal with.’

Ian Hutchinson, Product Manager at The Expanded Metal Company Ltd.